Professional profile / 2026
Viktor Knops
AI, Technology &
Operational Transformation
Strategist
I help organisations redesign their operations and turn technology strategies into practical solutions, from workflow design through to implementation.
About
Bridging business strategy, product and technology.
Over the past decade, I have worked across Amazon, GE Healthcare, consulting and start-up environments, translating strategic priorities into practical improvements in how organisations operate.
My experience spans AI implementation, technology strategy, product delivery, workflow optimisation and operational excellence. I translate complex business problems into practical systems, products and ways of working.
In my consulting work, I advise organisations on AI opportunities and put solutions into practice, from redesigning workflows and prototyping tools to building and deploying production software. I work hands-on across strategy, product and implementation to take ideas from an initial problem to a working solution.
Expertise
Experience
Improving complex operations through technology and execution.
Experience across AI and technology consulting, product delivery, large-scale operational planning at Amazon, and EMEA inventory and operational excellence at GE Healthcare.
AI, Technology and Operational Transformation Strategist
ConsultingAdvised companies on AI product strategy, technology implementation, operational transformation and workflow optimisation. Mapped complex business processes to identify where AI could add the most value, and designed and automated CRM workflows and internal tools to improve sales operations and efficiency. Served as a fractional CTO, owning technical delivery end to end and bringing a stalled product to market by introducing delivery processes and redefining its scope. Alongside this advisory work, founded and built independent technology products from concept to production, combining commercial ownership with end-to-end product and technical delivery.
Senior S&OP Analyst
AmazonOwned Amazon UK’s rolling 13-week Last Mile volume forecast, used to plan labour and transportation capacity. Automated the forecasting process, resulting in the planning cycle being halved. Progressed into a senior leadership role overseeing a team of analysts and presenting the UK forecast at VP-level business reviews. Helped drive the digitalisation of the planning process across Europe, bringing operational constraints into the new technology to improve peak-season forecasting.
EMEA S&OP Inventory Leader
GE HealthcareLed an international team responsible for EMEA inventory operations and a $110M inventory portfolio, setting regional targets and presenting performance to global executive leadership. Automated and standardised S&OP reporting, halving the monthly cycle, while improving inventory turns by 20% and reducing aged inventory by 24%. Previously helped transform Europe’s demonstration operations by moving 10,000 annual demonstrations from 15 systems onto Salesforce, supporting 400 users and delivering a $600K inventory reduction through improved data analytics and change management.
Selected ventures
Built end to end and launched to market.
Explore the independent technology ventures I have taken from an initial problem through product development to live launch.
View ventures